Amazing service, friendly and helpful staff that were happy to answer any questions. They went above and beyond to ensure we had everything we needed. Very family friendly and it was so convenient to have the onsen right on location. Because we have tattoos we couldn’t use the public onsen but that was not a problem because they have private and family onsen. The private family onsen was clean and had the most wonderful smelling green tea soap and the heat felt great after a day visiting various shrines. Me and my family appreciated being able to relax and discuss the rest of our trip by ourselves. We stayed in a traditional Japanese style room and it was very clean, the futon were nice and thick so very comfortable and the room had everything we would need for our stay including a fridge. We had a beautiful view from the fourth floor and it was nice and quiet, we slept soundly. We will definitely stay here again!
Andrea
квітень 2025 р.
Lovely onsen hotel that feels like a window to the past. We went as a couple. The hotel has both smoking and non smoking rooms. It offers two public baths and a couple of private baths (that is, bathing rooms that you can book for 50 minutes as a couple/family). The room was spacious and we had delicious Ureshino green tea at our disposal. Ureshino is a peaceful onsen town that's mostly devoted to traditional tourism. We were the only westerners there. They offer a shuttle service to the Shinkansen station although it's probably necessary to communicate in Japanese to obtain this service.
Enrica
жовтень 2024 р.
The onsen. both the open air onsen at the top floor & basement are good. The give you many kind of toiletries to choose from. The water in the onsen is exellent. Room is decent size. We have dinner & breakfast.
Edwin
квітень 2023 р.
There are a few staff speak English and gave us excellent service: picking up,driving to some place,giving good suggestion.
Charunya
листопад 2023 р.
Traditional Japanese hotel. It had a tatami room, a small chair by the window, a table and a refrigerator. The nostalgic view from here is of a Japanese hot spring resort.
長島
серпень 2024 р.
friendly staffs and great rooftop onsen with nice cool breeze in morning or night, breakfast and dinner are good too
Pengyeow
грудень 2024 р.
central location. free cookies. very considerate.
Estella
червень 2023 р.
Breakfast is nice. The onsen water is very good. The roof top was nice but a bit cold as the showering area is not fully protected from wind. No issue with the basement onsen, very nice.
Seow
червень 2023 р.
The roof top onzen is fantastic. Room is really big with a peaceful river view in the balcony. The tea with cookies is great…
Loletta
листопад 2022 р.
roof top bath
Hsiao
квітень 2023 р.